20 May 08 Sympa List Server Problem (Now Fixed)

There was a problem with Sympa yesterday between about 11:00 a.m. and 4:00 p.m. Our consultant restarted the Sympa server to incorporate configuration parameters to reduce the bogus message processing, but Sympa did not restart correctly. It took until 4:00 p.m. to process all the messages waiting distribution.

We’ve asked the consultant to create a script to check the message queues every 5 minutes and send us an alert when there are more then 100 messages backed up. This script will be put in place on Wednesday.

Sorry for the inconvenience this may have caused.

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11 Apr 08 Sympa Problem

As of Friday afternoon, April 11, 2008, about 3:30 p.m. CDT we have a backlog of about 14,000 messages in the Sympa queue. The good news is that this is down from 28.000 earlier today. This was the result of a flood of error messages coming from one service provider. We have stopped the flood and are looking into how it could have happened in the first place. The backlog is going down at a good pace, so we expect it to be cleared up sometime Friday evening. All apologies for the inconvenience.

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27 Feb 08 Sympa Mailing Lists Upgrade this Weekend

This coming Sunday, March 2nd, we will be completing the Sympa upgrade and migration (to its own server). Beginning around 9:00 a.m. and continuing throughout the day, Sympa will be unavailable. We don’t know exactly how long this will take, but ALA mailing lists will be down during this time. We’re estimating 4 to 6 hours, but we won’t know for sure until we’re in the thick of it. (We may have a better estimate by Friday.) No list mail will be lost. Mail will be queued and delivered after the upgrade. If all goes well, we anticipate that the queue will be cleared out by Sunday evening.

After the upgrade, you will see a significantly improved “landing page” for Sympa. As part of the migration process, we will be assigning all lists to various unit and subject categories, which users may then browse. There will still be the option of viewing all lists, and searching for a list name. Please remember, though, that if a list of yours is set to be “invisible” it will not appear in the new unit and subject categories, nor will it appear in the list of all (visible) lists, nor will it appear in search results.

Please know this is a work in progress, and we welcome your ideas for improvement. If you have any questions about the upgrade/migration, please let me know.


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