26 Nov 07 Website Login Issue Fix

If you log into the ALA website and it doesn’t identify you correctly, you may be encountering a browser cookie issue we recently learned about. We’ve made some changes on our end, but to fix the issue, you’ll need to log out of the website, clear the cookies from your web browser, and then log back in. If you’re not sure how to clear those cookies, there’s a helpful tutorial here from the folks at New York University.

If you still encounter problems, please contact us at helpdesk@ala.org. Thanks.