11 Feb 09 RFP for ALA Web Service Health Check
We have been receiving reports of problems with some of our web-based services. In order to troubleshoot these issues, ALA is issuing an RFP for ALA Web Services Health Check (PDF). Please contact us to request a Network Diagram.
Questions and inquiries for further information should be submitted by March 23rd, 2009 (extended deadline), and should be directed to:
Sherri Vanyek
Director of Information Technology and Telecommunications Services
American Library Association
50 East Huron St.
Chicago, IL 60611
(312) 280-2437
svanyek@ala.org
29 Aug 08 ALA Store Server
The store server is back up! The server suffered a catastrophic operating system failure on the afternoon of Thursday, August 28, 2008. Recovery required a full system rebuild on Friday, August 29, 2008.
Special thanks go to Tim Smith, Eric Weidl (our estore consultant), and our valued partners at Valcom for all of their hard work and dedication.
28 Aug 08 Status of the ALA Store Server
We are experiencing problems with the ALA Store server. The site is currently down and we are working on it. We’ll let you know when the service has been restored.
Thank you for your patience.
11 Mar 07 Internet Service Interruption
“We experienced a disconnection from the internet at 11:20 a.m. Saturday morning. The DS3 internet connection service maintained by AT & T was not functioning. This service is typically extremely reliable, and we will pursue a refund for the down time. During this period, we had no web presence, and there was no email in or out. Our alert system failed to notify us because the messages go out through our internet connection, including text messages sent to cell phones. We have revised our alert system to include outside (non-ALA) email systems, so that we can receive messages when ALA services are down.
Service was restored at 2:45 p.m. Sunday afternoon.” – Tim Smith
