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	<title>ITTS Update &#187; Website Usage</title>
	<link>http://itts.ala.org/update</link>
	<description>Updates from the IT department of the American Library Association</description>
	<pubDate>Tue, 25 Nov 2008 15:59:38 +0000</pubDate>
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		<copyright>&#xA9;American Library Association </copyright>
		<managingEditor>jlevine@ala.org (American Library Association)</managingEditor>
		<webMaster>jlevine@ala.org</webMaster>
		<category></category>
		<ttl>1440</ttl>
		<itunes:keywords>ALA, libraries</itunes:keywords>
		<itunes:subtitle></itunes:subtitle>
		<itunes:summary>Podcast from the IT department of the American Library Association</itunes:summary>
		<itunes:author>American Library Association</itunes:author>
		<itunes:category text="Government &amp; Organizations">
  <itunes:category text="National"/>
</itunes:category>
<itunes:category text="Government &amp; Organizations">
  <itunes:category text="Non-Profit"/>
</itunes:category>
		<itunes:owner>
			<itunes:name>American Library Association</itunes:name>
			<itunes:email>jlevine@ala.org</itunes:email>
		</itunes:owner>
		<itunes:block>No</itunes:block>
		<itunes:explicit>no</itunes:explicit>
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			<url>http://itts.ala.org/update/wp-content/plugins/podpress/images/powered_by_podpress.jpg</url>
			<title>ITTS Update</title>
			<link>http://itts.ala.org/update</link>
			<width>144</width>
			<height>144</height>
		</image>
		<item>
		<title>Website Login Issue Fix</title>
		<link>http://itts.ala.org/update/2007/11/26/website-login-issue-fix/</link>
		<comments>http://itts.ala.org/update/2007/11/26/website-login-issue-fix/#comments</comments>
		<pubDate>Mon, 26 Nov 2007 22:23:58 +0000</pubDate>
		<dc:creator>Jenny</dc:creator>
		
		<category><![CDATA[Website Usage]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2007/11/26/website-login-issue-fix/</guid>
		<description><![CDATA[If you log into the ALA website and it doesn&#8217;t identify you correctly, you may be encountering a browser cookie issue we recently learned about. We&#8217;ve made some changes on our end, but to fix the issue, you&#8217;ll need to log out of the website, clear the cookies from your web browser, and then log [...]]]></description>
			<content:encoded><![CDATA[<p>If you log into the ALA website and it doesn&#8217;t identify you correctly, you may be encountering a browser cookie issue we recently learned about. We&#8217;ve made some changes on our end, but to fix the issue, you&#8217;ll need to log out of the website, clear the cookies from your web browser, and then log back in. If you&#8217;re not sure how to clear those cookies, <a href="http://www.nyu.edu/its/faq/cache.html">there&#8217;s a helpful tutorial here</a> from the folks at <a href="http://nyu.edu/">New York University</a>.</p>
<p>If you still encounter problems, please contact us at <a href="mailto:helpdesk@ala.org">helpdesk@ala.org</a>. Thanks.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Website Usage Updates - February 2007</title>
		<link>http://itts.ala.org/update/2007/02/27/website-usage-updates-february-2007/</link>
		<comments>http://itts.ala.org/update/2007/02/27/website-usage-updates-february-2007/#comments</comments>
		<pubDate>Tue, 27 Feb 2007 22:31:43 +0000</pubDate>
		<dc:creator>Rob Carlson</dc:creator>
		
		<category><![CDATA[Website Usage]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2007/02/27/website-usage-updates-february-2007/</guid>
		<description><![CDATA[Urchin has been installed, and website usage statistics for all of 2006 are currently available.  Users are encouraged to play with the new service while we develop training materials.  Visit http://alalog.ala.org:9999/ and use &#8220;testing&#8221; (without quotes) for both the login and password.

]]></description>
			<content:encoded><![CDATA[<p>Urchin has been installed, and website usage statistics for all of 2006 are currently available.  Users are encouraged to play with the new service while we develop training materials.  Visit <a href="http://alalog.ala.org:9999/">http://alalog.ala.org:9999/</a> and use &#8220;testing&#8221; (without quotes) for both the login and password.</p>
<p><a href="http://www.flickr.com/photos/alastaff/411407541/" title="Photo Sharing"><img src="http://farm1.static.flickr.com/184/411407541_cda0dcf335.jpg" width="500" height="375" alt="January 2007 summary of website statistics" /></a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Website Usage Updates - November 2006</title>
		<link>http://itts.ala.org/update/2006/12/01/website-usage-updates-november-2006/</link>
		<comments>http://itts.ala.org/update/2006/12/01/website-usage-updates-november-2006/#comments</comments>
		<pubDate>Fri, 01 Dec 2006 22:32:20 +0000</pubDate>
		<dc:creator>Rob Carlson</dc:creator>
		
		<category><![CDATA[Website Usage]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/12/01/website-usage-updates-november-2006/</guid>
		<description><![CDATA[Urchin is installed and running.  Staff are now able to pull up meaningful statistics with just a few clicks.
]]></description>
			<content:encoded><![CDATA[<p>Urchin is installed and running.  Staff are now able to pull up meaningful statistics with just a few clicks.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/2006/12/01/website-usage-updates-november-2006/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Website Usage Updates - October 2006</title>
		<link>http://itts.ala.org/update/2006/10/31/website-usage-updates-october-2006/</link>
		<comments>http://itts.ala.org/update/2006/10/31/website-usage-updates-october-2006/#comments</comments>
		<pubDate>Tue, 31 Oct 2006 17:48:46 +0000</pubDate>
		<dc:creator>Rob Carlson</dc:creator>
		
		<category><![CDATA[Website Usage]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/10/31/website-usage-updates-october-2006/</guid>
		<description><![CDATA[Dealing with higher-priority security issues has pushed back the launch of new traffic and search reports using Urchin until November.
]]></description>
			<content:encoded><![CDATA[<p>Dealing with higher-priority security issues has pushed back the launch of new traffic and search reports using Urchin until November.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/2006/10/31/website-usage-updates-october-2006/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Website Usage Updates - September</title>
		<link>http://itts.ala.org/update/2006/09/28/website-usage-updates-september/</link>
		<comments>http://itts.ala.org/update/2006/09/28/website-usage-updates-september/#comments</comments>
		<pubDate>Thu, 28 Sep 2006 20:39:11 +0000</pubDate>
		<dc:creator>Rob Carlson</dc:creator>
		
		<category><![CDATA[Website Usage]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/09/28/website-usage-updates-september/</guid>
		<description><![CDATA[Urchin, a web log analyzer from Google, has been purchased and will be installed shortly.  We will begin creating new search and traffic reports in October.
]]></description>
			<content:encoded><![CDATA[<p>Urchin, a web log analyzer from Google, has been purchased and will be installed shortly.  We will begin creating new search and traffic reports in October.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/2006/09/28/website-usage-updates-september/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Website Usage Updates - March 2006</title>
		<link>http://itts.ala.org/update/2006/09/05/website-usage-updates-march-2006/</link>
		<comments>http://itts.ala.org/update/2006/09/05/website-usage-updates-march-2006/#comments</comments>
		<pubDate>Tue, 05 Sep 2006 19:35:35 +0000</pubDate>
		<dc:creator>Rob Carlson</dc:creator>
		
		<category><![CDATA[Website Usage]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/09/05/website-usage-updates-march-2006/</guid>
		<description><![CDATA[April 2006
We continue to experience extremely high traffic on weekdays, and the &#8220;peak&#8221; period now appears to be 8:00 a.m. to 6:00 p.m. We have increased our contracted bandwidth to 10 megabits per second (Mbps), which has brought some relief. ITTS is investigating to see if this traffic is routine or exceptional. If it is [...]]]></description>
			<content:encoded><![CDATA[<p>April 2006</p>
<p>We continue to experience extremely high traffic on weekdays, and the &#8220;peak&#8221; period now appears to be 8:00 a.m. to 6:00 p.m. We have increased our contracted bandwidth to 10 megabits per second (Mbps), which has brought some relief. ITTS is investigating to see if this traffic is routine or exceptional. If it is routine, we may need to increase our contracted bandwidth even more.</p>
<p>Website traffic increased 25% to 30% between 2004 and 2005. Total page views for 2004 were generally in the range of 6 million to 7 million per month. For 2005, page views were consistently well over 7.5 million, and later months have hit the 10 million page views mark.</p>
<p>Alexa, a service that ranks websites based on usage (1 = most heavily used), shows the ALA website as consistently being ranked about 12,000 in popularity for 2005. In 2004 the ALA website was generally ranked above the 20,000 mark.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/2006/09/05/website-usage-updates-march-2006/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Website Usage Updates - April 2006</title>
		<link>http://itts.ala.org/update/2006/09/05/website-usage-updates-april-2006/</link>
		<comments>http://itts.ala.org/update/2006/09/05/website-usage-updates-april-2006/#comments</comments>
		<pubDate>Tue, 05 Sep 2006 19:34:55 +0000</pubDate>
		<dc:creator>Rob Carlson</dc:creator>
		
		<category><![CDATA[Website Usage]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/09/05/website-usage-updates-april-2006/</guid>
		<description><![CDATA[April 2006
We continue to experience extremely high traffic on weekdays, and the &#8220;peak&#8221; period now appears to be 8:00 a.m. to 6:00 p.m. We have increased our contracted bandwidth to 10 megabits per second (Mbps), which has brought some relief. ITTS is investigating to see if this traffic is routine or exceptional. If it is [...]]]></description>
			<content:encoded><![CDATA[<p>April 2006</p>
<p>We continue to experience extremely high traffic on weekdays, and the &#8220;peak&#8221; period now appears to be 8:00 a.m. to 6:00 p.m. We have increased our contracted bandwidth to 10 megabits per second (Mbps), which has brought some relief. ITTS is investigating to see if this traffic is routine or exceptional. If it is routine, we may need to increase our contracted bandwidth even more.</p>
<p>Website traffic increased 25% to 30% between 2004 and 2005. Total page views for 2004 were generally in the range of 6 million to 7 million per month. For 2005, page views were consistently well over 7.5 million, and later months have hit the 10 million page views mark.</p>
<p>Alexa, a service that ranks websites based on usage (1 = most heavily used), shows the ALA website as consistently being ranked about 12,000 in popularity for 2005. In 2004 the ALA website was generally ranked above the 20,000 mark.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/2006/09/05/website-usage-updates-april-2006/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Website Usage Updates - May 2006</title>
		<link>http://itts.ala.org/update/2006/09/05/website-usage-updates-may-2006/</link>
		<comments>http://itts.ala.org/update/2006/09/05/website-usage-updates-may-2006/#comments</comments>
		<pubDate>Tue, 05 Sep 2006 19:34:13 +0000</pubDate>
		<dc:creator>Rob Carlson</dc:creator>
		
		<category><![CDATA[Website Usage]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/09/05/website-usage-updates-may-2006/</guid>
		<description><![CDATA[May 2006
System load has been reduced significantly with the recasting by Tim Smith of how tagged pages are created and presented out of the SQL database. In short, the Active Matter system was programmed to select all tags (nearly 500,000), and then eliminate those that were not relevant to the page in question. Tim re-wrote [...]]]></description>
			<content:encoded><![CDATA[<p>May 2006</p>
<p>System load has been reduced significantly with the recasting by Tim Smith of how tagged pages are created and presented out of the SQL database. In short, the Active Matter system was programmed to select all tags (nearly 500,000), and then eliminate those that were not relevant to the page in question. Tim re-wrote the procedure to select only the relevant tags in the first place. We continue to look at system load issues, but further enhancements a) probably would not gain us that much performance improvement, and b) will obviated by the move to Collage.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/2006/09/05/website-usage-updates-may-2006/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Website Usage Updates - June/July 2006</title>
		<link>http://itts.ala.org/update/2006/09/05/website-usage-updates-junejuly-2006/</link>
		<comments>http://itts.ala.org/update/2006/09/05/website-usage-updates-junejuly-2006/#comments</comments>
		<pubDate>Tue, 05 Sep 2006 19:33:36 +0000</pubDate>
		<dc:creator>Rob Carlson</dc:creator>
		
		<category><![CDATA[Website Usage]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/09/05/website-usage-updates-junejuly-2006/</guid>
		<description><![CDATA[June/July 2006
The website has been considerably more stable since the tagged page routine was changed in May. Traffic seems to have moderated as well. We are experimenting with Urchin, a website statistics program from Google, which appears to be very flexible and comprehensive. If it is determined that Urchin will fit our needs, it will [...]]]></description>
			<content:encoded><![CDATA[<p>June/July 2006</p>
<p>The website has been considerably more stable since the tagged page routine was changed in May. Traffic seems to have moderated as well. We are experimenting with Urchin, a website statistics program from Google, which appears to be very flexible and comprehensive. If it is determined that Urchin will fit our needs, it will be implemented in conjunction with the rollout of the new content management system.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/2006/09/05/website-usage-updates-junejuly-2006/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Website Usage Updates - August 2006</title>
		<link>http://itts.ala.org/update/2006/09/05/website-usage-updates-august-2006/</link>
		<comments>http://itts.ala.org/update/2006/09/05/website-usage-updates-august-2006/#comments</comments>
		<pubDate>Tue, 05 Sep 2006 19:32:59 +0000</pubDate>
		<dc:creator>Rob Carlson</dc:creator>
		
		<category><![CDATA[Website Usage]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/09/05/website-usage-updates-august-2006/</guid>
		<description><![CDATA[August 2006
After some experimentation, we believe Urchin will meet our needs, and plan to implement it along with the new CMS.
]]></description>
			<content:encoded><![CDATA[<p>August 2006</p>
<p>After some experimentation, we believe Urchin will meet our needs, and plan to implement it along with the new CMS.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/2006/09/05/website-usage-updates-august-2006/feed/</wfw:commentRss>
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