ITTS Update » Internet Service http://itts.ala.org/update Updates from the IT department of the American Library Association Tue, 25 Nov 2008 15:59:38 +0000 http://wordpress.org/?v=2.3.3 en ©American Library Association jlevine@ala.org (American Library Association) jlevine@ala.org 1440 ALA, libraries Podcast from the IT department of the American Library Association American Library Association American Library Association jlevine@ala.org No no http://itts.ala.org/update/wp-content/plugins/podpress/images/powered_by_podpress.jpg ITTS Update http://itts.ala.org/update 144 144 ALA Store Server http://itts.ala.org/update/2008/08/29/ala-store-server/ http://itts.ala.org/update/2008/08/29/ala-store-server/#comments Sat, 30 Aug 2008 03:11:23 +0000 Sherri http://itts.ala.org/update/2008/08/29/ala-store-server/


The store server is back up! The server suffered a catastrophic operating system failure on the afternoon of Thursday, August 28, 2008.  Recovery required a full system rebuild on Friday, August 29, 2008.

Special thanks go to Tim Smith, Eric Weidl (our estore consultant), and our valued partners at Valcom for all of their hard work and dedication.

]]> http://itts.ala.org/update/2008/08/29/ala-store-server/feed/ Status of the ALA Store Server http://itts.ala.org/update/2008/08/28/status-of-the-ala-store-server/ http://itts.ala.org/update/2008/08/28/status-of-the-ala-store-server/#comments Thu, 28 Aug 2008 23:59:04 +0000 Sherri http://itts.ala.org/update/2008/08/28/status-of-the-ala-store-server/ We are experiencing problems with the ALA Store server.  The site is currently down and we are working on it.  We’ll let you know when the service has been restored.

Thank you for your patience.

]]> http://itts.ala.org/update/2008/08/28/status-of-the-ala-store-server/feed/ Internet Service Interruption http://itts.ala.org/update/2007/03/11/internet-service-interruption/ http://itts.ala.org/update/2007/03/11/internet-service-interruption/#comments Sun, 11 Mar 2007 20:35:58 +0000 Jenny http://itts.ala.org/update/2007/03/11/internet-service-interruption/ “We experienced a disconnection from the internet at 11:20 a.m. Saturday morning. The DS3 internet connection service maintained by AT & T was not functioning. This service is typically extremely reliable, and we will pursue a refund for the down time. During this period, we had no web presence, and there was no email in or out. Our alert system failed to notify us because the messages go out through our internet connection, including text messages sent to cell phones. We have revised our alert system to include outside (non-ALA) email systems, so that we can receive messages when ALA services are down.

Service was restored at 2:45 p.m. Sunday afternoon.” - Tim Smith

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