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	<title>ITTS Update &#187; KMS</title>
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	<description>From the ALA IT Department</description>
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		<managingEditor>jlevine@ala.org ()</managingEditor>
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		<itunes:summary>From the ALA IT Department</itunes:summary>
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		<itunes:category text="Society &amp; Culture"/>
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			<title>ITTS Update</title>
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		<title>ITTS Update Meeting &#8211; July 15, 2008</title>
		<link>http://itts.ala.org/update/?p=245</link>
		<comments>http://itts.ala.org/update/?p=245#comments</comments>
		<pubDate>Fri, 18 Jul 2008 15:57:40 +0000</pubDate>
		<dc:creator>Jenny</dc:creator>
				<category><![CDATA[ALAConnect]]></category>
		<category><![CDATA[IA Implementation on Website]]></category>
		<category><![CDATA[ITTS Update meetings]]></category>
		<category><![CDATA[KMS]]></category>
		<category><![CDATA[Online Communities]]></category>
		<category><![CDATA[Web Planning]]></category>
		<category><![CDATA[Website Search]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2008/07/18/itts-update-meeting-july-15-2008/</guid>
		<description><![CDATA[1. Web
* Website Redesign &#8211; http://staging.ala.org/preview (Karen)
Change in where you’ll post information to within the website
Might not be “under your office” by default anymore – might be where it best fits by topic
Membership units vs. organizational units &#8211; organizational units might have reduced number of pages under &#8220;their&#8221; section; instead, content from all units will [...]]]></description>
			<content:encoded><![CDATA[<p>1. <strong>Web</strong></p>
<p>* <em>Website Redesign</em> &#8211; <a href="http://staging.ala.org/preview">http://staging.ala.org/preview</a> (Karen)<br />
Change in where you’ll post information to within the website<br />
Might not be “under your office” by default anymore – might be where it best fits by topic<br />
Membership units vs. organizational units &#8211; organizational units might have reduced number of pages under &#8220;their&#8221; section; instead, content from all units will get mashed together by topic<br />
Showed “contact us” as one new, revamped area</p>
<p>Toured the various left-hand navigation menus and explained what is now in each of them (eg, scholarships are now in “education,” not “awards”)</p>
<p>Have broken the news up into 3 main categories<br />
- National/International Views &#8211; regular news from American Libraries<br />
- Inside ALA = our press releases<br />
- Legislation &amp; Advocacy</p>
<p>* <em>Knowledge Management System</em> (Karen)</p>
<p>The KM system has a new look!<br />
Toured the new interface<br />
Showed list of magazines checked in today<br />
Showed how you can search databases without having to log in to each one<br />
Site now shows a tag cloud of <a href="http://del.icio.us/alalibrary">resources the Library is bookmarking in del.icio.us</a></p>
<p>* <em>Website Redesign</em> (Rob and Louise)<br />
Some of the new IA is going to be created by staff tagging via a new tagging system<br />
The tagging matches the IA exactly – it’s only available on “ALA live” document type<br />
Showed how to tag items in Collage<br />
Question about rolling up an ACRL event up to Upcoming ALA Events &#8211; will check on that<br />
Division sites may become smaller as their resources are located in more main areas<br />
If a division uses this, the page will appear branded elsewhere in the site, not just within the division’s pages</p>
<p>* <em>New Google Search Features</em> (Rob)<br />
Just before Annual, Rob installed some code behind the search box on the home page of the preview ONLY<br />
Google Search Appliance doesn’t do pagerank, so we’ve been working with a consultant to improve the SERP – Search Engine Results Page<br />
First hit (if available) will be an “ALA suggestion” that we configure (example, Newbery)<br />
We can put in any number of these<br />
Next set of hits will be “results from Google” that do use pagerank because the search is run from the big Google search engine; set is limited to ala.org hits<br />
Last section is results from content on our server, which has been cleaned up considerably<br />
- this content is more granular; it just doesn’t have the same sheen of authority that Google or the direct keyword match give it<br />
This customized SERP will eventually be the default for every results page<br />
Have the ability to customize sections for searching and to brand search results for divisions/units<br />
Still have to work with the consultant on including search results from blogs and wikis</p>
<p>Will present two options for implementing the redesign at the unit manager’s meeting tomorrow; decision will be noted in the meeting minutes</p>
<p><strong>** Note that the decision was made to freeze the site for 30 days to do the migration<br />
** Watch for more details about this here on the blog</strong></p>
<p>2. <strong>Association 2.0</strong></p>
<p>* <em>Online Communities Update</em> (Jenny)<br />
not much to report yet but work is continuing<br />
Drupal has been installed for about a month, and Urban Insight is installing modules and implementing the interface<br />
work is beginning on the iMIS authentication<br />
the response at Annual was very positive &#8211; many members are looking forward to using the new service<br />
Jenny will be doing a task analysis for each module/tool and will post the steps to this blog &#8211; please have your committees provide feedback on these! thank you <img src='http://itts.ala.org/update/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>* <em>New Capabilities</em> (Matt)<br />
Matt will be providing instructions soon for how to migrate your b2e blog or wiki from the ALA server to Dreamhost</p>
<p>* <em>Demo of how to use OPAL</em> (Sherri and Jenny)<br />
Sherri and Jenny logged into an OPAL room with member Aaron Dobbs<br />
Sherri spoke with Aaron via voice over IP through the computer while Jenny communicated with Aaron via a text chat window</p>
<p>ALA has 4 OPAL rooms available for staff and members to use &#8211; 2 rooms with 25 seats each, 1 with 50 seats, and 1 with 100 seats<br />
ALA staff and/or members can use these for meetings, discussions, presentations, and other ALA-related activities <em>for free</em> right now<br />
members can reserve a room by contacting their staff liaisons</p>
<p>Louise sent out documentation for how to book these rooms in Outlook back in March and they are loaded in the KM systemOPAL offers text chat with the option to save the transcript, co-browsing, audio discussions, a whiteboard, and uploading of files for a meeting<br />
the audio portion can be saved to your desktop as an MP3 file you can then post to a blog as a podcast<br />
- or you can post the audio file to a web page so others can download or listen to it (this is not called a &#8220;podcast,&#8221; though)</p>
<p>you can password-protect a room for private discussions<br />
you can have one way audio for just the presenter</p>
<p>staff are encouraged to purchase a headset to use with OPAL if they are going to use it more than once or twice, as it&#8217;s much easier to hear and be heard this way<br />
headsets are not very expensive and can be purchased for around $25 &#8211; Maribeth has information if you&#8217;re interested</p>
<p>3. <strong>Keeping up with developments</strong> (Sherri)<br />
Blog w/RSS Feed -<a href="http://itts.ala.org/update/"> http://itts.ala.org/update/</a><br />
Wikis &#8211; <a href="http://wikis.ala.org/learningcollage">http://wikis.ala.org/learningcollage</a> ;  <a href="http://wikis.ala.org/webplanning">http://wikis.ala.org/webplanning</a></p>
<p>4. <strong>Q&amp;A / Wrap-Up</strong><br />
No questions at the end this time</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>KMS Updates &#8211; February 2007</title>
		<link>http://itts.ala.org/update/?p=169</link>
		<comments>http://itts.ala.org/update/?p=169#comments</comments>
		<pubDate>Tue, 27 Feb 2007 22:16:21 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[KMS]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2007/02/27/kms-updates-february-2007/</guid>
		<description><![CDATA[The Knowledge Management System was upgraded in January.  Users no longer need to provide their context in order to log in.  The next phase of development will include system-wide search capability, expanded browse capabilities, the ability to register for training via the KMS, and the new request/response system (aka Feedback Form).  Disaster [...]]]></description>
			<content:encoded><![CDATA[<p>The Knowledge Management System was upgraded in January.  Users no longer need to provide their context in order to log in.  The next phase of development will include system-wide search capability, expanded browse capabilities, the ability to register for training via the KMS, and the new request/response system (aka Feedback Form).  Disaster recovery call trees will also be included.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/?feed=rss2&amp;p=169</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback Form Updates &#8211; February 2007</title>
		<link>http://itts.ala.org/update/?p=170</link>
		<comments>http://itts.ala.org/update/?p=170#comments</comments>
		<pubDate>Tue, 27 Feb 2007 22:07:35 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Feedback Form]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2007/02/27/feedback-form-updates-february-2007/</guid>
		<description><![CDATA[ITTS and Library staff met with SydneyPLUS staff in January to look at a prototype of this application to accept and route incoming requests and track responses.  Work continues.
]]></description>
			<content:encoded><![CDATA[<p>ITTS and Library staff met with SydneyPLUS staff in January to look at a prototype of this application to accept and route incoming requests and track responses.  Work continues.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/?feed=rss2&amp;p=170</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback Form Updates &#8211; November 2006</title>
		<link>http://itts.ala.org/update/?p=156</link>
		<comments>http://itts.ala.org/update/?p=156#comments</comments>
		<pubDate>Fri, 01 Dec 2006 22:10:18 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Feedback Form]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/12/01/feedback-form-updates-november-2006/</guid>
		<description><![CDATA[We are expecting a proposal from Sydney+ regarding the feedback form in early December.
]]></description>
			<content:encoded><![CDATA[<p>We are expecting a proposal from Sydney+ regarding the feedback form in early December.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/?feed=rss2&amp;p=156</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>KMS Updates &#8211; October 2006</title>
		<link>http://itts.ala.org/update/?p=131</link>
		<comments>http://itts.ala.org/update/?p=131#comments</comments>
		<pubDate>Tue, 31 Oct 2006 16:47:46 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[KMS]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/10/31/kms-updates-october-2006/</guid>
		<description><![CDATA[Individuals&#8217; library activity (check outs / check ins) has been added to &#8220;My Resources.&#8221;  Work continues on the KMS-based feedback form.
]]></description>
			<content:encoded><![CDATA[<p>Individuals&#8217; library activity (check outs / check ins) has been added to &#8220;My Resources.&#8221;  Work continues on the KMS-based feedback form.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/?feed=rss2&amp;p=131</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback Form Updates &#8211; October 2006</title>
		<link>http://itts.ala.org/update/?p=133</link>
		<comments>http://itts.ala.org/update/?p=133#comments</comments>
		<pubDate>Tue, 31 Oct 2006 16:37:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Feedback Form]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/10/31/feedback-form-updates-october-2006/</guid>
		<description><![CDATA[ITTS and Library/Knowledge Management Center staff met on October 30 to discuss interface issues for the feedback form.  We identified several models on which to base our interface, and Karen Muller has agreed to make a first pass at defining the front page.
]]></description>
			<content:encoded><![CDATA[<p>ITTS and Library/Knowledge Management Center staff met on October 30 to discuss interface issues for the feedback form.  We identified several models on which to base our interface, and Karen Muller has agreed to make a first pass at defining the front page.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/?feed=rss2&amp;p=133</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>KMS Updates &#8211; September 2006</title>
		<link>http://itts.ala.org/update/?p=42</link>
		<comments>http://itts.ala.org/update/?p=42#comments</comments>
		<pubDate>Thu, 28 Sep 2006 19:58:51 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[KMS]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/09/28/kms-updates-september-2006/</guid>
		<description><![CDATA[Unit and individual pages are being developed.  Individuals will have the ability, through their &#8220;my resources&#8221; page, to track their library activity.  We are also working on the ability to display phone trees (in the event of an emergency) on individual pages.
]]></description>
			<content:encoded><![CDATA[<p>Unit and individual pages are being developed.  Individuals will have the ability, through their &#8220;my resources&#8221; page, to track their library activity.  We are also working on the ability to display phone trees (in the event of an emergency) on individual pages.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/?feed=rss2&amp;p=42</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback Form Updates &#8211; September 2006</title>
		<link>http://itts.ala.org/update/?p=44</link>
		<comments>http://itts.ala.org/update/?p=44#comments</comments>
		<pubDate>Thu, 28 Sep 2006 19:49:31 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Feedback Form]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/09/28/feedback-form-updates-september-2006/</guid>
		<description><![CDATA[We are now reviewing the specifications document on this from Sydney.
]]></description>
			<content:encoded><![CDATA[<p>We are now reviewing the specifications document on this from Sydney.</p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/?feed=rss2&amp;p=44</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback Form Updates &#8211; June/July 2006</title>
		<link>http://itts.ala.org/update/?p=57</link>
		<comments>http://itts.ala.org/update/?p=57#comments</comments>
		<pubDate>Tue, 05 Sep 2006 19:52:34 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Feedback Form]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/09/05/feedback-form-updates-junejuly-2006/</guid>
		<description><![CDATA[June/July 2006
Library and ITTS staff met to develop a plan for implementing the online feedback form. Specifications have been sent to SydneyPLUS, and we are awaiting their estimate of development costs. 
]]></description>
			<content:encoded><![CDATA[<p>June/July 2006</p>
<p>Library and ITTS staff met to develop a plan for implementing the online feedback form. Specifications have been sent to SydneyPLUS, and we are awaiting their estimate of development costs. </p>
]]></content:encoded>
			<wfw:commentRss>http://itts.ala.org/update/?feed=rss2&amp;p=57</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Feedback Form Updates &#8211; August 2006</title>
		<link>http://itts.ala.org/update/?p=58</link>
		<comments>http://itts.ala.org/update/?p=58#comments</comments>
		<pubDate>Tue, 05 Sep 2006 19:51:56 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Feedback Form]]></category>

		<guid isPermaLink="false">http://itts.ala.org/update/2006/09/05/feedback-form-updates-august-2006/</guid>
		<description><![CDATA[August 2006
This project has been delayed while SydneyPLUS works on improving the login function.
]]></description>
			<content:encoded><![CDATA[<p>August 2006</p>
<p>This project has been delayed while SydneyPLUS works on improving the login function.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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