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18 Jul 08 ITTS Update Meeting – July 15, 2008

1. Web

* Website Redesignhttp://staging.ala.org/preview (Karen)
Change in where you’ll post information to within the website
Might not be “under your office” by default anymore — might be where it best fits by topic
Membership units vs. organizational units – organizational units might have reduced number of pages under “their” section; instead, content from all units will get mashed together by topic
Showed “contact us” as one new, revamped area

Toured the various left-hand navigation menus and explained what is now in each of them (eg, scholarships are now in “education,” not “awards”)

Have broken the news up into 3 main categories
– National/International Views – regular news from American Libraries
– Inside ALA = our press releases
– Legislation & Advocacy

* Knowledge Management System (Karen)

The KM system has a new look!
Toured the new interface
Showed list of magazines checked in today
Showed how you can search databases without having to log in to each one
Site now shows a tag cloud of resources the Library is bookmarking in del.icio.us

* Website Redesign (Rob and Louise)
Some of the new IA is going to be created by staff tagging via a new tagging system
The tagging matches the IA exactly — it’s only available on “ALA live” document type
Showed how to tag items in Collage
Question about rolling up an ACRL event up to Upcoming ALA Events – will check on that
Division sites may become smaller as their resources are located in more main areas
If a division uses this, the page will appear branded elsewhere in the site, not just within the division’s pages

* New Google Search Features (Rob)
Just before Annual, Rob installed some code behind the search box on the home page of the preview ONLY
Google Search Appliance doesn’t do pagerank, so we’ve been working with a consultant to improve the SERP — Search Engine Results Page
First hit (if available) will be an “ALA suggestion” that we configure (example, Newbery)
We can put in any number of these
Next set of hits will be “results from Google” that do use pagerank because the search is run from the big Google search engine; set is limited to ala.org hits
Last section is results from content on our server, which has been cleaned up considerably
– this content is more granular; it just doesn’t have the same sheen of authority that Google or the direct keyword match give it
This customized SERP will eventually be the default for every results page
Have the ability to customize sections for searching and to brand search results for divisions/units
Still have to work with the consultant on including search results from blogs and wikis

Will present two options for implementing the redesign at the unit manager’s meeting tomorrow; decision will be noted in the meeting minutes

** Note that the decision was made to freeze the site for 30 days to do the migration
** Watch for more details about this here on the blog

2. Association 2.0

* Online Communities Update (Jenny)
not much to report yet but work is continuing
Drupal has been installed for about a month, and Urban Insight is installing modules and implementing the interface
work is beginning on the iMIS authentication
the response at Annual was very positive – many members are looking forward to using the new service
Jenny will be doing a task analysis for each module/tool and will post the steps to this blog – please have your committees provide feedback on these! thank you 🙂

* New Capabilities (Matt)
Matt will be providing instructions soon for how to migrate your b2e blog or wiki from the ALA server to Dreamhost

* Demo of how to use OPAL (Sherri and Jenny)
Sherri and Jenny logged into an OPAL room with member Aaron Dobbs
Sherri spoke with Aaron via voice over IP through the computer while Jenny communicated with Aaron via a text chat window

ALA has 4 OPAL rooms available for staff and members to use – 2 rooms with 25 seats each, 1 with 50 seats, and 1 with 100 seats
ALA staff and/or members can use these for meetings, discussions, presentations, and other ALA-related activities for free right now
members can reserve a room by contacting their staff liaisons

Louise sent out documentation for how to book these rooms in Outlook back in March and they are loaded in the KM systemOPAL offers text chat with the option to save the transcript, co-browsing, audio discussions, a whiteboard, and uploading of files for a meeting
the audio portion can be saved to your desktop as an MP3 file you can then post to a blog as a podcast
– or you can post the audio file to a web page so others can download or listen to it (this is not called a “podcast,” though)

you can password-protect a room for private discussions
you can have one way audio for just the presenter

staff are encouraged to purchase a headset to use with OPAL if they are going to use it more than once or twice, as it’s much easier to hear and be heard this way
headsets are not very expensive and can be purchased for around $25 – Maribeth has information if you’re interested

3. Keeping up with developments (Sherri)
Blog w/RSS Feed – http://itts.ala.org/update/
Wikis – http://wikis.ala.org/learningcollage ; http://wikis.ala.org/webplanning

4. Q&A / Wrap-Up
No questions at the end this time

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